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Så hanterar du arga kunder i bilbranschen


Missnöjda kunder är en av de svåraste och mest jobbiga uppdragen att hantera. Men att kunna hantera sina missnöjda kunder på rätt sätt är otroligt viktigt och kan ofta leda till en mycket lojal kund. Istället för att kunden skulle sprida kritik om dig och ditt företag på Facebook slutar det kanske istället med det motsatta - att kunden får en bättre relation än tidigare till företaget. 

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